Elevate Essentials - Detailed Service Explanations
Fully Integrated Social Media Interfacing
What it means: Instead of checking Facebook, Instagram, Google My Business, and other platforms separately, all your messages come into one central inbox.
How it works:
Connect your Facebook page, Instagram business account, Google My Business
All customer messages and comments appear in one dashboard
Reply to customers from any platform without switching apps
Never miss a message again - everything is in one place
Basic message tracking and organisation
Real-world example: A customer messages your Facebook page at 9 AM, leaves a Google review at 2 PM, and comments on your Instagram post at 5 PM. Instead of checking three different apps, you see all three interactions in your Elevate Hub dashboard and can respond to each one immediately.
Email Campaigns
What it means: Professional, automated email marketing that nurtures leads and keeps customers engaged without you having to manually send individual emails.
How it works:
Create professional email templates with your branding
Set up automated sequences (welcome emails, follow-ups, special offers)
Send targeted campaigns to specific customer groups
Basic email tracking (opens and clicks)
Schedule emails to send at optimal times
Real-world example: When someone fills out your contact form, they automatically receive a welcome email immediately, a follow-up email with your services 3 days later, and a special offer email after 1 week - all without you touching anything.
Calendar
What it means: Professional online booking system that lets customers schedule appointments 24/7 while preventing double-bookings and missed appointments.
How it works:
Customers book appointments online anytime, even after hours
Automatic confirmation emails and SMS reminders sent to customers
Syncs with your personal calendar (Google, Outlook, etc.)
Prevents double-bookings automatically
Collects customer information during booking
Sends automated follow-up sequences after appointments
Real-world example: A potential customer visits your website at 11 PM and books a consultation for next Tuesday. You wake up to a confirmed appointment with their contact details already in your system, and they receive confirmation and reminder messages automatically.
Social Media Planner (All in One)
What it means: Plan, create, and schedule all your social media posts across multiple platforms from one place, weeks or months in advance.
How it works:
Schedule posts for Facebook, Instagram, and LinkedIn
Plan content weeks or months ahead
Use templates for consistent posting
Post automatically at scheduled times
Basic performance tracking
Maintain consistent online presence without daily effort
Real-world example: Spend 2 hours on Sunday planning and scheduling all your social media posts for the entire week. Your content goes live automatically while you focus on serving customers, and you maintain a professional, consistent online presence.
Client Contact List & Communications
What it means: All your customer information is organised in one place with automatic communication tracking and follow-up capabilities.
How it works:
Store all customer details and interaction history
Track emails, calls, and meetings
Set up basic automated follow-up sequences
Tag customers by type or status
Basic pipeline tracking
Contact search and organisatione stuff
Real-world example: A customer calls asking about services you quoted 6 months ago. Instead of searching through emails and notes, you instantly see their complete history, previous quotes, and can pick up exactly where you left off.
Forms & Templates
What it means: Professional forms and document templates that collect customer information, generate quotes, and streamline your paperwork processes.
How it works:
• Create custom forms for quotes, consultations, and service requests
• Forms automatically add leads to your database
• Generate professional proposals and contracts
• Collect payments through integrated forms
• Create reusable templates for common documents
• Mobile-friendly forms that work on any device
Real-world example: Instead of manually creating quotes and contracts for each customer, you fill out a simple form that automatically generates a professional proposal with your branding, terms, and pricing, then emails it to the customer for digital signature.